This site contains process and procedures documents for both Bureau of Engineering (BOE) staff and the public to reference for permit related services. This is a "living" document which is being managed and updated on a regular basis with new and improved information. This site is managed by the BOE Permit Case Management (PCM) Team and can be reached at Eng.PCM@lacity.org.
Development Service contact information and office locations can be found on the "Contact Us" page of this manual by clicking the "Fly Out" or "Hamburger" menu on the top right of the screen. Additionally, if an Applicant wishes to escalate an issue related to a BOE permit or process, the procedure for doing so can be found on the "Development Services Support" page by clicking the "Fly Out" or "Hamburger" menu on the top right of the screen.