The escalation graphic and ladders below are used by both City staff and customers working with BOE staff to obtain permits or clearances. It is important to move through the escalation process to resolve issues at the right level. The green escalation ladders below the escalation graphic identify who at each office is available to assist Applicants with issues.
Central District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit & AGF | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
| 2nd Level Civil Engineer |
Than Win Than.Win@lacity.org |
Than Win Than.Win@lacity.org |
Albert Tam Albert.Tam@lacity.org Sam Navid Sam.Navid@lacity.org |
Armen Sarkisian Armen.Sarkisian@lacity.org Chiu “Alan” Tam (LAMP) Chiu.Tam@lacity.org |
Tanat Satidkit Tanat.Satidkit@lacity.org |
Than Win Than.Win@lacity.org |
Tanat Satidkit |
|
| 3rd Level Sr. Engineer |
Armen Sarkisian Armen.Sarkisian@lacity.org | Armen Sarkisian Armen.Sarkisian@lacity.org |
Hok Chi Chiu Hokchi.Chiu@lacity.org | Armen Sarkisian Armen.Sarkisian@lacity.org | Hok Chi Chiu Hokchi.Chiu@lacity.org | Armen Sarkisian Armen.Sarkisian@lacity.org | Hok Chi Chiu Hokchi.Chiu@lacity.org | |
| 4th Level - District Engineer: Wesley Tanijiri - Wesley.Tanijiri@lacity.org | ||||||||
Harbor District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
| 2nd Level Acting Civil Engineer |
David Perez - Dave.Perez@lacity.org |
David Perez - Dave.Perez@lacity.org |
David Perez - Dave.Perez@lacity.org |
David Perez - |
David Perez - Dave.Perez@lacity.org |
David Perez - Dave.Perez@lacity.org |
David Perez - |
|
| 3rd Level Acting Sr. Engineer |
Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org |
Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | |
| 4th Level - District Engineer: Crystal Lee - Crystal.Lee@lacity.org | ||||||||
Valley District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
|
2nd Level |
Abdullah Sadozai |
|
Carolina Hare |
Abdullah Sadozai |
Abdullah Sadozai |
Abdullah Sadozai |
Markos Perez-Bran |
|
|
3rd Level |
Mary Marcus |
Mary Marcus |
Mike Kouyoumdjian |
Mary Marcus |
Mary Marcus |
Mary Marcus |
Mary Marcus |
|
| 4th Level - District Engineer: Shaun Yepremian -Shaun.Yepremian@lacity.org | ||||||||
W. Los Angeles District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
| 2nd Level Civil Engineer |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Tao Yang Tao.Yang@lacity.org |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Tao Yang Tao.Yang@lacity.org |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Tao Yang |
|
| 3rd Level - District Engineer: Mike Patonai - Michael.Patonai@lacity.org | ||||||||
If during the process an Applicant requires additional support, they may reach out to the Permit Case Management Division for assistance at eng.pcm@lacity.org.
Permit Case Management Division (includes Land Development)
| L E V E L S |
Bond Control | Case Management | Affordable Housing | Subdivisions | City Planning Cases | Vacations & Other Right-of-Way | |
| 1st Level: Person handling the case (may be the same as below) | |||||||
| 2nd Level Civil Engineer |
Dale Williams Dale.Williams@lacity.org |
Dale Williams Christine Sotelo |
Dale Williams Dale.Williams@lacity.org |
Thein Crocker Thein.Crocker@lacity.org |
Thein Crocker Thein.Crocker@lacity.org |
Hui Huang Hui.Huang@lacity.org |
|
| 3rd Level Sr. Engineer |
Dale Williams |
Dale Williams |
Dale Williams |
Thein Crocker |
Thein Crocker |
Thein Crocker |
|
| 4th Level - Division Engineer: Bert Moklebust - Bertram.Moklebust@lacity.org | |||||||