Development Services Support

This escalation ladder is for both City staff and customers working with BOE staff to obtain permits or clearances.

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It is important to move through the escalation ladder to resolve issues at the right level.  If during the process an Applicant requires additional support, they may reach out to the Permit Case Management Division for assistance at Eng.PCM@lacity.org.

Central District

L E V E L S		A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1st Level - Plan Checker:  Person handling the permit (may be the same as below)
	2nd Level Civil Engineer	Than Win Than.Win@lacity.org	Dale Williams Dale.Williams@lacity.org Sam Navid Sam.Navid@lacity.org Hok Chi Chiu (Structural) Hokchi.Chiu@lacity.org	Armen Sarkisian Armen.Sarkisian@lacity.org Chiu “Alan” Tam (LAMP) Chiu.Tam@lacity.org	Tanat Satidkit Tanat.Satidkit@lacity.org	Than Win Than.Win@lacity.org	Andrew Kin Andrew.Kin@lacity.org Tanat Satidkit (AGF) Tanat.Satidkit@lacity.org
	3rd Level Sr. Engineer	Carl Mills Carl.Mills@lacity.org	Matt Masuda Matthew.Masuda@lacity.org	Carl Mills Carl.Mills@lacity.org	Carl Mills Carl.Mills@lacity.org	Carl Mills Carl.Mills@lacity.org	Matt Masuda Matthew.Masuda@lacity.org
	4th Level - District Engineer:  Ramzy Sawaya - Ramzy.Sawaya@lacity.org

 

 

 

 

 

 

 

 

 

 

 

 

 

Harbor District

L E V E L S		A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1st Level - Plan Checker:  Person handling the permit (may be the same as below)
	2nd Level Civil Engineer	Pablo Vasquez Pablo.Vasquez@lacity.org	Pablo Vasquez Pablo.Vasquez@lacity.org	Pablo Vasquez Pablo.Vasquez@lacity.org	Pablo Vasquez Pablo.Vasquez@lacity.org	Pablo Vasquez Pablo.Vasquez@lacity.org	Pablo Vasquez Pablo.Vasquez@lacity.org
	3rd Level - District Engineer:  Crystal Lee - Crystal.Lee@lacity.org

 

 

 

 

 

 

 

Valley District

L E V E L S		A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1st Level - Plan Checker:  Person handling the permit (may be the same as below)
	2nd Level Civil Engineer	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Mike Kouyoumdjian Michael.Kouyoumdjian@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Carlos Chaidez Carlos.Chaidez@lacity.org
	3rd Level Sr. Engineer	Mary Marcus Mary.Marcus@lacity.org	Shaun Yepremian Shaun.Yepremian@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org
	4th Level - District Engineer:  Wes Tanijiri - Wesley.Tanijiri@lacity.org

 

 

 

 

 

 

 

 

 

 

W. Los Angeles District

L E V E L S		A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1st Level - Plan Checker:  Person handling the permit (may be the same as below)
	2nd Level Civil Engineer	Kevin Azarmahan Kevin.Azarmahan@lacity.org	Kevin Azarmahan Kevin.Azarmahan@lacity.org	JimWu Jim.Wu@lacity.org	JimWu Jim.Wu@lacity.org	Kevin Azarmahan Kevin.Azarmahan@lacity.org	Jim Wu Jim.Wu@lacity.org
	3rd Level - District Engineer:  Mike Patonai - Michael.Patonai@lacity.org

 

 

 

 

 

 

Permit Case Management Division (includes Land Development)

L E V E L S		Bond Control	Case Management	Affordable Housing	Subdivisions	City Planning Cases	Vacations & Other Rights
	1st Level:  Person handling the case (may be the same as below)
	2nd Level Civil Engineer	Albert Tam Albert.Tam@lacity.org	Albert Tam Albert.Tam@lacity.org Christine Sotelo Christine.Sotelo@lacity.org	Christine Sotelo Christine.Sotelo@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Hui Huang Hui.Huang@lacity.org
	3rd Level Sr. Engineer	Jon Delkhaste Jon.Delkhaste@lacity.org	Jon Delkhaste Jon.Delkhaste@lacity.org	Jon Delkhaste Jon.Delkhaste@lacity.org	VACANT	VACANT	VACANT
	4th Level - Division Engineer:  Bert Moklebust - Bertram.Moklebust@lacity.org