Development Services Support | Los Angeles Bureau of Engineering Permit Manuals

Development Services Support

The escalation ladder is for both City staff and customers working with BOE staff to obtain permits or clearances.

It is important to move through the escalation ladder to resolve issues at the right level. If during the process an Applicant requires additional support, they may reach out to the Permit Case Management Division for assistance at Eng.PCM@lacity.org.

Escalation Ladder Process Graphic

Central District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit & AGF
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2^nd Level Civil Engineer	Than Win Than.Win@lacity.org	Than Win Than.Win@lacity.org	Albert Tam Albert.Tam@lacity.org Sam Navid Sam.Navid@lacity.org Hok Chi Chiu (Structural) Hokchi.Chiu@lacity.org	Armen Sarkisian Armen.Sarkisian@lacity.org Chiu “Alan” Tam (LAMP) Chiu.Tam@lacity.org	Tanat Satidkit Tanat.Satidkit@lacity.org	Than Win Than.Win@lacity.org	Tanat Satidkit Tanat.Satidkit@lacity.org
	3^rd Level Sr. Engineer	Wesley Tanijiri Wesley.Tanijiri@lacity.org	Wesley Tanijiri Wesley.Tanijiri@lacity.org	Matt Masuda Matthew.Masuda@lacity.org	Wesley Tanijiri Wesley.Tanijiri@lacity.org	Wesley Tanijiri Wesley.Tanijiri@lacity.org	Wesley Tanijiri Wesley.Tanijiri@lacity.org	Matt Masuda Matthew.Masuda@lacity.org
	4^th Level - District Engineer: Wesley Tanijiri - Wesley.Tanijiri@lacity.org

Harbor District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2^nd Level Acting Civil Engineer	David Perez - Dave.Perez@lacity.org	David Perez - Dave.Perez@lacity.org	David Perez - Dave.Perez@lacity.org	David Perez - Dave.Perez@lacity.org	David Perez - Dave.Perez@lacity.org	David Perez - Dave.Perez@lacity.org	David Perez - Dave.Perez@lacity.org
	3^rd Level Acting Sr. Engineer	Pablo Vasquez - Pablo.Vasquez@lacity.org	Pablo Vasquez - Pablo.Vasquez@lacity.org	Pablo Vasquez - Pablo.Vasquez@lacity.org	Pablo Vasquez - Pablo.Vasquez@lacity.org	Pablo Vasquez - Pablo.Vasquez@lacity.org	Pablo Vasquez - Pablo.Vasquez@lacity.org	Pablo Vasquez - Pablo.Vasquez@lacity.org
	4^th Level - District Engineer: Crystal Lee - Crystal.Lee@lacity.org

Valley District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2nd Level Civil Engineer	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Carolina Hare Carolina.Hare@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Markos Perez-Bran Markos.Perez-Bran@lacity.org
	3rd Level Sr. Engineer	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mike Kouyoumdjian Michael.Kouyoumdjian@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org
	4^th Level - District Engineer: Shaun Yepremian -Shaun.Yepremian@lacity.org

W. Los Angeles District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2^nd Level Civil Engineer	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Tao Yang Tao.Yang@lacity.org	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Tao Yang Tao.Yang@lacity.org	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Tao Yang Tao.Yang@lacity.org
	3^rd Level - District Engineer: Mike Patonai - Michael.Patonai@lacity.org

Permit Case Management Division (includes Land Development)

L E V E L S		Bond Control	Case Management	Affordable Housing	Subdivisions	City Planning Cases	Vacations & Other Right-of-Way
	1^st Level: Person handling the case (may be the same as below)
	2^nd Level Civil Engineer	Dale Williams Dale.Williams@lacity.org	Dale Williams Dale.Williams@lacity.org Christine Sotelo Christine.Sotelo@lacity.org	Dale Williams Dale.Williams@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Sean Mizan Zubaid.Mizan@lacity.org
	3^rd Level Sr. Engineer	Dale Williams Dale.Williams@lacity.org	Dale Williams Dale.Williams@lacity.org	Dale Williams Dale.Williams@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Thein Crocker Thein.Crocker@lacity.org
	4^th Level - Division Engineer: Bert Moklebust - Bertram.Moklebust@lacity.org