This escalation ladder is for both City staff and customers working with BOE staff to obtain permits or clearances.
It is important to move through the escalation ladder to resolve issues at the right level. If during the process an Applicant requires additional support, they may reach out to the Permit Case Management Division for assistance at Eng.PCM@lacity.org.
Central District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
| 2nd Level Civil Engineer |
Than Win Than.Win@lacity.org |
Than Win Than.Win@lacity.org |
Albert Tam Albert.Tam@lacity.org Sam Navid Sam.Navid@lacity.org Hok Chi Chiu (Structural) Hokchi.Chiu@lacity.org |
Armen Sarkisian Armen.Sarkisian@lacity.org Chiu “Alan” Tam (LAMP) Chiu.Tam@lacity.org |
Tanat Satidkit Tanat.Satidkit@lacity.org |
Than Win Than.Win@lacity.org |
Andrew Kin Tanat Satidkit (AGF) |
|
| 3rd Level Sr. Engineer |
Carl Mills Carl.Mills@lacity.org |
Carl Mills Carl.Mills@lacity.org |
Matt Masuda Matthew.Masuda@lacity.org |
Carl Mills Carl.Mills@lacity.org |
Carl Mills Carl.Mills@lacity.org |
Carl Mills Carl.Mills@lacity.org |
Matt Masuda Matthew.Masuda@lacity.org |
|
| 4th Level - District Engineer: Wesley Tanijiri - Wesley.Tanijiri@lacity.org | ||||||||
Harbor District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
| 2nd Level Acting Sr. Engineer |
Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org | Pablo Vasquez - Pablo.Vasquez@lacity.org |
Pablo Vasquez - Pablo.Vasquez@lacity.org |
|
| 3rd Level - District Engineer: Crystal Lee - Crystal.Lee@lacity.org | ||||||||
Valley District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
|
2nd Level |
Abdullah Sadozai |
|
Mike Kouyoumdjian |
Abdullah Sadozai |
Abdullah Sadozai |
Abdullah Sadozai |
Carlos Chaidez |
|
|
3rd Level |
Mary Marcus |
Mary Marcus |
Ali Nahass |
Mary Marcus |
Mary Marcus |
Mary Marcus |
Mary Marcus |
|
| 4th Level - District Engineer: Shaun Yepremian -Shaun.Yepremian@lacity.org | ||||||||
W. Los Angeles District
| L E V E L S |
Building Permit (PCIS) Clearances | A-Permit | B-Permit | E-Permit | R-Permit | S-Permit | U-Permit | |
| 1st Level - Plan Checker: Person handling the permit (may be the same as below) | ||||||||
| 2nd Level Civil Engineer |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Tao Yang Tao.Yang@lacity.org |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Tao Yang Tao.Yang@lacity.org |
Oscar Gutierrez Oscar.Gutierrez@lacity.org |
Tao Yang |
|
| 3rd Level - District Engineer: Mike Patonai - Michael.Patonai@lacity.org | ||||||||
Permit Case Management Division (includes Land Development)
| L E V E L S |
Bond Control | Case Management | Affordable Housing | Subdivisions | City Planning Cases | Vacations & Other Rights | |
| 1st Level: Person handling the case (may be the same as below) | |||||||
| 2nd Level Civil Engineer |
Dale Williams Dale.Williams@lacity.org |
Dale Williams Christine Sotelo |
Dale Williams Dale.Williams@lacity.org |
Thein Crocker Thein.Crocker@lacity.org |
Thein Crocker Thein.Crocker@lacity.org |
Hui Huang Hui.Huang@lacity.org |
|
| 3rd Level Sr. Engineer |
Christine Sotelo |
Christine Sotelo |
Christine Sotelo |
Hui Huang |
Hui Huang |
Hui Huang |
|
| 4th Level - Division Engineer: Bert Moklebust - Bertram.Moklebust@lacity.org | |||||||