Development Services Support | Los Angeles Bureau of Engineering Permit Manuals

Development Services Support

This escalation ladder is for both City staff and customers working with BOE staff to obtain permits or clearances.

Escalation Ladder Process Graphic

It is important to move through the escalation ladder to resolve issues at the right level. If during the process an Applicant requires additional support, they may reach out to the Permit Case Management Division for assistance at Eng.PCM@lacity.org.

Central District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2^nd Level Civil Engineer	Than Win Than.Win@lacity.org	Than Win Than.Win@lacity.org	Albert Tam Albert.Tam@lacity.org Sam Navid Sam.Navid@lacity.org Hok Chi Chiu (Structural) Hokchi.Chiu@lacity.org	Armen Sarkisian Armen.Sarkisian@lacity.org Chiu “Alan” Tam (LAMP) Chiu.Tam@lacity.org	Tanat Satidkit Tanat.Satidkit@lacity.org	Than Win Than.Win@lacity.org	Andrew Kin Andrew.Kin@lacity.org Tanat Satidkit (AGF) Tanat.Satidkit@lacity.org
	3^rd Level Sr. Engineer	Carl Mills Carl.Mills@lacity.org	Carl Mills Carl.Mills@lacity.org	Matt Masuda Matthew.Masuda@lacity.org	Carl Mills Carl.Mills@lacity.org	Carl Mills Carl.Mills@lacity.org	Carl Mills Carl.Mills@lacity.org	Matt Masuda Matthew.Masuda@lacity.org
	4^th Level - District Engineer: Wesley Tanijiri - Wesley.Tanijiri@lacity.org

Harbor District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2^nd Level Civil Engineer
	3^rd Level - District Engineer: Pablo Vasquez - Pablo.Vasquez@lacity.org

Valley District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2^nd Level Civil Engineer	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Mike Kouyoumdjian Michael.Kouyoumdjian@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Abdullah Sadozai Abdullah.Sadozai@lacity.org	Carlos Chaidez Carlos.Chaidez@lacity.org
	3^rd Level Sr. Engineer	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Vacant	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org	Mary Marcus Mary.Marcus@lacity.org
	4^th Level - District Engineer: Shaun Yepremian -Shaun.Yepremian@lacity.org

W. Los Angeles District

L E V E L S		Building Permit (PCIS) Clearances	A-Permit	B-Permit	E-Permit	R-Permit	S-Permit	U-Permit
	1^st Level - Plan Checker: Person handling the permit (may be the same as below)
	2^nd Level Civil Engineer	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Tao Yang Tao.Yang@lacity.org	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Tao Yang Tao.Yang@lacity.org	Oscar Gutierrez Oscar.Gutierrez@lacity.org	Tao Yang Tao.Yang@lacity.org
	3^rd Level - District Engineer: Mike Patonai - Michael.Patonai@lacity.org

Permit Case Management Division (includes Land Development)

L E V E L S		Bond Control	Case Management	Affordable Housing	Subdivisions	City Planning Cases	Vacations & Other Rights
	1^st Level: Person handling the case (may be the same as below)
	2^nd Level Civil Engineer	Dale Williams Dale.Williams@lacity.org	Dale Williams Dale.Williams@lacity.or Christine Sotelo Christine.Sotelo@lacity.org	Christine Sotelo Christine.Sotelo@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Thein Crocker Thein.Crocker@lacity.org	Hui Huang Hui.Huang@lacity.org
	3^rd Level Sr. Engineer	Dale Williams Dale.Williams@lacity.or Christine Sotelo Christine.Sotelo@lacity.org	Dale Williams Dale.Williams@lacity.or Christine Sotelo Christine.Sotelo@lacity.org	Dale Williams Dale.Williams@lacity.or Christine Sotelo Christine.Sotelo@lacity.org	Thein Crocker Thein.Crocker@lacity.org Hui Huang Hui.Huang@lacity.org	Thein Crocker Thein.Crocker@lacity.org Hui Huang Hui.Huang@lacity.org	Thein Crocker Thein.Crocker@lacity.org Hui Huang Hui.Huang@lacity.org
	4^th Level - Division Engineer: Bert Moklebust - Bertram.Moklebust@lacity.org